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Within any office, you will find a range of people, and that number will probabily include people who have varying degrees of physical, emotional and mental capabilities. Despite the fact that these employees tick a different box on their employment forms, they are no different to any other member of staff, but they will require [...]

The following are a few tips that you should think about if you want to communicate that little bit better.
Listening: Showing interest in a person is very important for communication, after all communication isn’t one way. Imagine talking to a person and they turned around and say “sorry, what?” it just isn’t going to help [...]