honestcomm.com » Written

Advantages of communicating by sending a letter

Lianne — Wed, 12 May 2010 13:36:23 +0000

There are many advantages of sending a letter. Sending letters are much more personal. When you receive a letter it makes you feel privilege that someone has taken the time to write a letter, buy an envelope, buy a stamp and find a post box to post the letter into.

Why not send a letter, rather than sending an email? It is a direct and a more personal way of staying in touch with someone, it makes the person who receives the letter feel more appreciated and you will build up a strong relationship and reinforce your friendship.

Advantages of communicating by Email

Lianne — Tue, 11 May 2010 13:33:53 +0000

The main advantage of sending emails is that they are FREE!!! Sending an email is completely free, all you have to do is set up an email account, such as Hotmail, Yahoo! Or Googlemail and they you can send as many emails as you like, you can include images, send photos, include invites and PDFs. Emails can be sent and received instantly and can be as long or as short as you like.

You also don’t have to worry about interrupting someone when you send email and you can deal with your own email at a time that is convenient to you.

What Constitutes A Binding Agreement?

Shirly — Fri, 28 Aug 2009 12:23:36 +0000

A recent post on The Register, an online news and blog site, talked about an electricity firm taking legal action against a custoemr, despite them never having signed anything. Their reasoning? Because a check box on an email indicated that their electronic communication entered them into a contract.

I was surprised at this notion, but having read through the other commens, some interesting points were raised. In any job, communication is a key role. You have to be told, or tell others, what to do, how to do it, etc. And this also has to be communicated to your customers. The methods that this information is passed along will differ between internal and external.

But what level of communication counts as binding? And should every member of your staff be allowed to communicate in that manner? What happens if they make a spelling or grammar mistake? Will that impact the contract?

If all of the comapny’s information is available online, does reading the T&Cs, and checking a box count? Should it?

I have a lot of questions regarding this topic, but as long as companies keep a clear guideline for their employees communications with customers, then they shouldn’t go too far wrong.