A recent post on The Register, an online news and blog site, talked about an electricity firm taking legal action against a custoemr, despite them never having signed anything. Their reasoning? Because a check box on an email indicated that their electronic communication entered them into a contract.
I was surprised at this notion, but having [...]
Within the workplace, numerous relationships develop: boss and assistant; co-workers; senior and junior; cleaner and worker; so on and so forth. Any form of human interaction will result in relationships forming. And when kept exclusively to the workplace, these relationships will often remain purely professional, will little risk of them causing too much friction.
However, as [...]
Within any office, you will find a range of people, and that number will probabily include people who have varying degrees of physical, emotional and mental capabilities. Despite the fact that these employees tick a different box on their employment forms, they are no different to any other member of staff, but they will require [...]
Within any business, meetings and briefings and training sessions are common place, happening on a daily basis. Keeping your stuff informed and up to date, is the best way to keep them good at their job, and keep your clients happy.
But Power Point is notoriously boring!
A recent article on the BBC News website showed that [...]
We live in an era of change, social and cultural mobility is a frequent occurence, and it means that we are now working in much closer partnership with people from accross the globe. Your Cardiff based call centre may have counterparts working in Egypt or Manchester – telecomunications have developed so much that geography means [...]
Time management is any workplaces’ greatest assest and also its greatest downfall.
Good time management will see your staff and colleagues getting through their workload, and meeting targets on time – and if they simply have too much to do, they will know about it in advance, and be able to either get someone else to [...]
There is a great deal of emphasis placed on getting the type of commuinication right for the situation you are in:
friends and family are in the “less formal, abbreviations allowed” box
work colleagues are “short and simple, but not overly personal”
customers require “professional dialogue at all times, good grammer and punctuation a must”
However, applying this to [...]
After a recent “get away from it all trip” I realised that despite moaning about always being at people’s beck and call, I don’t actually like losing signal! If I can switch it back on again, then that’s fine – but to have my phone on and not doing anything useful… EEK!
People do not really [...]
In the news today there has been a variety of discussions about “what we simply cannot live without even in this recession”. And by common agreement, the thing that we cannot live with out is… the internet and our mobile phones.
The idea of losing contact with people and information is one that the general public [...]
A topic that is hot in the news this week is the “over-use” of social media (Facebook, Twitter, Bebo, etc). But is there anything in this claim?
As a member of Facebook and Twitter, my first response was “that’s silly, I use it to keep in touch with people, nothing excessive”. And then I thought about [...]
