honestcomm.com

With the impending Royal Mail strike upon us, the outcome of a breakdown in communication between the Royal Mail and Communications Workers’ Union. It could be asked whether the action that the workers are planning is going to benefit them. The two sides to the coin are that yes, it does force talks to be escalated due to the ‘conflict’ being dragged into the public domain. But also by having such a dramatic impact on the public, by a delay to some 30 million items of mail. Estimates have been placed at some £500 million on London businesses alone.
This leaves you to ask, surely a look at effective communication between management and workers, could have prevented a delay in communication on a much larger scale.